UdeA is committed to the highest standards of ethical behavior. As a part of that commitment, we believe that our staff and students as well as the general community should be able to raise questions or voice concerns about workplace and University issues. This includes requests, complaints, claims and suggestions regarding University management issues.
Monday to Friday 8 a.m. – 12 p.m. & 1 p.m. – 4 p.m.
Telephone: (574) 2198332
Fax: (574) 2638282
Call toll-free: 018000 416384
All requests, complaints, claims and suggestions must be addressed directly to Mrs. Janeth Ospina Quintero, coordinator of the Customer Service Office located at Bloque 16, office 337.
You may wish to send your requests, complaints, claims and suggestions to the Office of the Provost by filling out the requests and complaints sheet, which must be submitted to Calle 70 52-21, Medellín, Colombia.